Refund Policy
At Unifoil Innovations, customer satisfaction is our top priority. We understand that in certain situations, you may need to request a return or refund. This policy outlines how we handle such requests for purchases made through our website https://unifoilinnovations.in.Return Requests
You may request a return within 12 hours of placing the order or before the order has been dispatched, whichever is earlier. Once the order is processed and shipped, it will no longer be eligible for return. To request a return, please email us at unifoilinovation@gmail.com with your order number and reason for the return.Refund Eligibility
Refunds are applicable in the following cases:- You received the wrong product
- The product was damaged in transit
- The product is defective or unusable upon delivery
Non-Refundable Situations
We do not offer refunds in the following situations:- Products returned after being used or damaged due to misuse
- Opened or unsealed items that are hygiene-related (e.g., foil rolls, paper products)
- Requests made after the return/refund window (48 hours from delivery)
Refund Process
Once your return request is approved and the item (if required) is returned to us, we will initiate your refund. Your refund will be credited to your original payment method within 5–7 business days. We will also notify you by email once the refund process has been completed.Delayed or Missing Refunds
If your refund hasn’t been received after 7 business days:- Check with your bank or payment provider for any processing delays
- Contact us if the issue still persists
